Generations Federal Credit Union
Vice President of Operations
Jessica Hernandez leads the credit union’s operational support teams, which includes the call center, eServices, asset recovery, loan and account servicing, and facilities among others. She is a founding Board member of the Functional Academics, Communication, and Transition (FACT) Institute, Inc., which provides academic and life transition supports for individuals ages 12+ with special abilities. Jessica also serves as President of the Credit Union Executives Society (CUES) Texas Council. She earned a B.A. from the University of Texas at San Antonio. Jessica is a National Association of Federally-Insured Credit Unions (NAFCU) Certified Compliance Officer, NAFCU Certified Enterprise Risk Manager, and Credit Union Enterprise Risk Management Expert.